Ethiopian Airlines Dubai acts as the facilitator of the Ethiopian Airlines for its passengers. This is an office that helps passengers to make bookings, changes, and understand all the policies of the airline. The office further supports passengers in making cancellations of their flights, obtaining refunds, selecting their seats, and getting travel insurance. It also informs passengers about check-in process, baggage allowance, and travel deals. In case you have a special request, the office will facilitate you in terms of wheelchair assistance, pet travel, and unaccompanied minors.