I’m curious how cash register suppliers manage enquiries when customers are comparing different models, prices, features, and service options. Some businesses seem to take days or weeks before placing an order, so I imagine follow-ups can easily get missed. I was looking at CRM software for this kind of sales process and came across HelloGrowthCRM. Has anyone here used a small business CRM to keep track of product enquiries, quotations, and customers who haven’t made a decision yet?