I’m curious how independent bookstores manage enquiries from schools, colleges, libraries, and companies looking for books in bulk. These orders can involve quotations, availability checks, discounts, and several follow-ups. I came across HelloGrowthCRM while researching CRM software India. Has anyone used CRM software for institutional book sales? Did it increase the number of bulk enquiries that turned into orders, or reduce the average time between receiving an enquiry and sending a quotation?