For travel agencies and tour operators that work with corporate clients, managing payments can sometimes be challenging, especially when bookings are made on invoice terms rather than paid for upfront.

I'm curious how smaller travel businesses usually handle overdue invoices. Do you continue following up with the client internally, introduce stricter payment terms for future bookings, or consider using a professional commercial collection service when reminders don't work?

While researching business-to-business debt recovery, I came across Midwest Credit Collections and started wondering how travel companies decide when outside collection assistance is appropriate.

I'd be interested to hear from anyone who has experience managing corporate travel accounts. What payment policies have worked best for your business while maintaining good relationships with repeat customers?