Vietnam Airlines Office in Milan maintains its headquarters and a key customer service office in Milan. This office serves as a central hub for flight bookings, ticket changes, corporate travel solutions, and support for the Lotusmiles loyalty program. As the flag carrier of Vietnam, the airline operates an extensive network from Milan, offering both domestic flights to destinations like Ho Chi Minh City, Da Nang, and Phu Quoc, and international routes to major cities across Asia, Europe, and Australia. The Milan office provides personalized assistance for visa guidance, group travel, and special services like dietary requests or wheelchair access. While walk-ins are accepted, appointments are recommended for detailed inquiries. Travelers can also manage bookings online via Vietnam Airlines website or mobile app. The office reflects the airline’s commitment to traditional Vietnamese hospitality, ensuring a seamless experience for passengers starting their journey from the capital. Verify current office hours and location before visiting, as operations may adapt to demand.